The Call Centre - Season 1

The Call Centre - Season 1

Season 1

Fly-on-the-wall documentary following staff in the third largest call centre in Swansea.
Network
Episodes5
DatesJun 4, 2013 - Jul 2, 2013
Next Season

Episodes

Happy People Sell
Season 1Episode 160 min

Happy People Sell

Using his unorthodox approach to management, Nev plans to improve the performance of admin assistant Kayleigh by finding her a new boyfriend. Tea lady Hayley gets an unexpected gift from Nev, but her smile vanishes after the sales manager plays a practical joke on her.

Jun 4, 2013
Some Will, Some Won't, So What, Next!
Season 1Episode 260 min

Some Will, Some Won't, So What, Next!

Nev needs to find a sales agent with the perfect voice to represent the call centre in a nationwide competition. Sales agent George gets taken under Nev's wing and given a crash course in how to be a stud, while the girls on the sales floor fight over a gorgeous new 'hot-boy' at the company.

Jun 11, 2013
Surround Yourself with the Right People and the Rest is Easy
Season 1Episode 360 min

Surround Yourself with the Right People and the Rest is Easy

Chickenhead and Griff are two of the centre's best sellers but are becoming increasingly difficult to manage, so Nev finds an unorthodox solution. Hayley wants to prove her organisational skills.

Jun 18, 2013
The Cash Cow of the Company Has Stopped Giving Milk
Season 1Episode 460 min

The Cash Cow of the Company Has Stopped Giving Milk

The centre's most lucrative contract is ending and it's down to Nev to find a replacement or take some tough decisions. He tries to convince the centre's army of smokers to kick the habit. Muscle man Corey is convinced that in Swansea it's more important for boys to look good than girls.

Jun 25, 2013
Get Back on the Horse and Ride
Season 1Episode 560 min

Get Back on the Horse and Ride

Nev hits the road to find a replacement contract for the call centre. At home Jonny and Gemma are brother and sister, but at the centre he's her manager - and she's failing to perform. Sales manager Twe gets results by using the management technique of comedy.

Jul 2, 2013

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