Mary Portas: Secret Shopper - Season 1

Mary Portas: Secret Shopper - Season 1

Season 1

Mary Portas works with buisnesses to improve performance and give shoppers the better service they deserve
Network
Episodes4
Datesjanv. 19, 2010 - févr. 9, 2011
Next Season

Episodes

Pilot
Season 1Episode 160 min

Pilot

Mary's mission is to transform fast fashion chain Pilot's worst performing store into a haven for shoppers, and to then challenge MD Chris George to roll her ideas out across the rest of his empire.

janv. 19, 2010
CSL Sofas
Season 1Episode 260 min

CSL Sofas

Mary Portas goes undercover in the world of sofa superstores, revealing an industry that puts sales commission - and not shoppers - first. We've all seen the adverts for Bank Holiday sofa sales, but do the superstores really offer a good deal? Mary's covert cameras reveal the sales techniques well-known superstores use to persuade customers to buy. Mary is invited onto the premises of CSL Sofas, a northern chain run by Bentley-driving, go-getter Jason Tyldesley. Almost as soon as she's through the doors, Mary deftly picks apart Jason's idea of customer service, tears up his price-match promise and takes in hand his Rotherham store, along with its team of raucous sales guys. If she can prove her novel ideas work, Jason is willing to put his hand in his pocket and roll Mary's ideas out across his chain.
janv. 26, 2010
Fonehouse
Season 1Episode 360 min

Fonehouse

Mary's secret cameras reveal the infuriating world of mobile phone stores to be one of the least user-friendly retail environments on the high street.

févr. 2, 2011
Martyn Gerrard
Season 1Episode 460 min

Martyn Gerrard

Mary wants to start a revolution in the world of estate agents. Buying a house is the most important purchase of our lives, but Mary thinks estate agents have been letting us down in a big way. Last year complaints rocketed by 40% and Mary's secret cameras show why. Estate agents are caught with their trousers down as they pull out all the oldest tricks in the house-selling book; multiple viewings, misleading particulars and lack of specialist knowledge are among the long list of things that drive us up the wall. But Mary wants to stop the rot. She hooks up with north London chain Martyn Gerrard and persuades boss Simon Gerrard to let her loose on his sales team in a bid to make them more customer focused. But, before long, tensions rise as Mary realises that she and Simon have very different views on what good customer service really means.
févr. 9, 2011

Recently Updated Shows

Recently updated shows that might be of your interest.
The Voice
Running

The Voice

Hip-hop and jazz icons Snoop Dogg and Michael Bublé join legendary returning coaches Gwen Stefani and Reba McEntire for an incredible new season! This superstar, genre-defying coach panel will guide the country's best undiscovered artists from the thrilling Blind Auditions all the way through the spectacular Live Performances… and in the end, one unforgettable new singer will be crowned The Voice!

GenreMusic
Hard Knocks
Running

Hard Knocks

HBO Sports, NFL Films and the Cincinnati Bengals team up for an all-access look at what it takes to make it in the National Football League when the first sports-based reality series - and one of the fastest-turnaround programs on TV.

GenreSports
Upload
Running

Upload

Upload is a sci-fi sitcom that takes place in the near future, where people who are near death can be "uploaded" into a virtual afterlife of their choice. In 2033, secretly romantic Brooklyn-born Nora works customer service for a luxurious virtual reality environment. When handsome L.A. party boy Nathan's self-driving car crashes, his high-maintenance girlfriend uploads him permanently into Nora's VR world. Nora starts as Nathan's customer service "angel", but becomes so much more as she helps him find friendship, love and purpose.

GenreComedy, Science-Fiction, Mystery
Expedition Unknown
Running

Expedition Unknown

In the hit series Expedition Unknown, Travel Channel's witty explorer Josh Gates seeks answers to some of the world's most captivating unsolved stories and legends. Gates is on a mission to find the truth behind each iconic legend, digging through years of historical evidence, facts and myths. Leaving no stone unturned, his adventures take him around the globe as he immerses himself in the core locales linked to each tale. From excavating ruins in search of the real Robin Hood to sailing the high seas investigating Christopher Columbus and exploring Nepal's "sky caves" for Shangri La, Gates' archaeological background and ubiquitous sense of humor generate a new take on age-old stories.

GenreAdventure, Mystery, History
The Real Housewives of Atlanta
Running

The Real Housewives of Atlanta

An up-close and personal look at life in Hotlanta, The Real Housewives of Atlanta follows five glamorous southern belles as they balance motherhood, demanding careers and a fast-paced social calendar, and shows what life is like in the most exclusive areas of Atlanta. These driven and ambitious women prove that they're not just "housewives," but entrepreneurs, doting mothers and classy southern women. These ladies show the world what it takes to live large in some of the hottest zip codes in the south.